Disability Services to Empower Your Loved One

Harmony House is dedicated to transforming the lives of individuals living with disabilities by providing outstanding disability services, tailored to their unique needs and goals. Our approach to disability support emphasises well-being, personal growth, and fostering social connections within the community. Our specialist team of empathetic and skilled professionals collaborates with participants and their families to develop personalised support plans, considering each individual’s strengths, objectives, preferences, and importantly lifestyle and career goals. By doing this, we ensure that the services we offer not only cater to our participants’ immediate requirements but also empower them to acquire new skills, boost their confidence, and engage meaningfully in their communities.

At Harmony House, our disability services encompass a diverse array of support options,
which include:
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Personal Assistance

Support with everyday activities such as grooming, dressing, and meal preparation, to encourage autonomy and well-being.

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Skill Enhancement

Programs designed to assist individuals with disabilities in developing new skills, refining existing capabilities, and building self-esteem.

Experience disability support
Community Involvement

Assistance for individuals to participate in community-based events, nurturing social connections and a sense of belonging.

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Disability transport services

Customised transport solutions that address the specific needs of our participants, ensuring smooth access to appointments, social functions, and community activities.

Moreover, at Harmony House we are committed to upholding the highest quality and safety standards in our disability support. Our staff undergo comprehensive training and continuous professional development, ensuring they possess the expertise and knowledge necessary to deliver exceptional care. We also adhere to stringent safety protocols and constantly endeavour to enhance our processes and outcomes for our participants, and we regularly review their programs and adjust according to any lifestyle choices or changes they may have.

By focusing on empowerment, individualised care, and a dedication to excellence, Harmony House takes pride in being a leading provider of disability services in Victoria, enabling individuals with disabilities to realise their potential and live fulfilling lives.


Register as a member to use any of our services.

Becoming a Harmony House member is so simple.
Just take a few minutes to complete our easy online registration process.
Not tech-savvy? No to worry. Give us a call and we’ll be glad to guide you through registration.
Become part of our community and benefit from our unique matching process
Call us on 03 8564 8505

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Get in touch with us via the contact form, social media or give us a call. We’re here to help.

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You can register in one of three ways: using the simple online form, giving us a call, or arranging a meeting in-home (or elsewhere convenient).

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We will work with the care recipient to identify their social, lifestyle, and other goals. We will then ascertain how their CHSP can support this.

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Working within the parameters of the individual’s CHSP, we determine which services and support can be provided.

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Using our “best fit” methodology we find the right carers and services to support the individual. We facilitate the introduction, allowing the care recipient to work directly with the carer.

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Monitoring and evaluation is an important part of our process, ensuring that the care recipient  is happy, supported and receiving the correct care. We check in bi-monthly for feedback.


A Guide for Families and Caregivers

Navigating the world of disability services can be overwhelming for families and caregivers. Our goal at Harmony House is to help guide families and participants in disability services in Australia, including understanding the various types of support available, selecting the right disability service providers, and accessing government-funded programs like the NDIS.

Selecting the right disability service provider is a crucial decision that can significantly impact the quality of care and support your loved one receives. With many disability service providers available, it can be challenging to determine which one is best suited to cater to your loved one’s unique needs. As a guide, we outline several key factors to consider when choosing a disability service provider, ensuring that you make the most informed decision possible.

Reputation and experience: When searching for a disability service provider, consider their reputation within the industry and their experience in catering to specific disabilities. Look for testimonials and reviews from other families who have used their services, as well as any accreditations or awards they have received. Harmony House, for example, has a strong reputation for providing high-quality, personalised disability services in Victoria, backed by years of experience and a dedicated team of professionals.

Range of services offered: Different disability service providers may offer a variety of services, including personal assistance, skill enhancement, community involvement, disability transport services, and disability day services. It’s essential to choose a provider with a comprehensive range of services that cater to your loved one’s unique needs and preferences. Importantly, you want to ensure that they can provide for current needs as well as any potential future needs for the participant.

Customised care and support plans: A key factor in selecting the right disability service provider is their ability to create tailored care and support plans based on each participant’s individual needs, goals, and preferences. At Harmony House, we work closely with participants and their families to develop personalised support plans that not only address immediate needs but also promote personal growth, independence, and social inclusion, all in line with their NDIS Plan.

Staff training and expertise: The quality of care provided by a disability service provider is heavily dependent on the skills and expertise of its staff. Ensure that the provider you choose invests in ongoing staff training and professional development, enabling their team to stay up-to-date with the latest best practices and industry standards.

NDIS Registration and funding: If your loved one is eligible for support through the National Disability Insurance Scheme (NDIS), ensure that the disability service provider you choose is a registered NDIS provider. This will enable you to access a wide range of services and support funded through the NDIS.

Quality and safety standards: It’s essential to choose a disability service provider that adheres to strict quality and safety standards, ensuring that your loved one receives the best possible care. Look for providers that have robust policies and procedures in place to safeguard participants’ well-being and continuously strive to improve their processes and outcomes.

Flexibility and responsiveness: Your loved one’s needs may change over time, so it’s important to choose a disability service provider that can adapt and respond to these changes. Harmony House prides itself on being a flexible and responsive provider, continuously reassessing and adjusting support plans to ensure participants receive the most appropriate care at all times.

By considering these factors, you will be better equipped to choose the right disability service provider for your loved one. Harmony House stands out as a leading provider of disability services in Victoria, offering a comprehensive range of services, a personalised approach, and a commitment to quality and excellence. By choosing Harmony House, you can feel confident that your loved one will receive the best possible care and support, empowering them to lead a fulfilling and independent life.

Disability services and support encompass a wide range of options designed to cater to the diverse needs of individuals living with disabilities. These services aim to promote personal growth, independence, and social inclusion, empowering people with disabilities to lead fulfilling lives. There are various types of disability services and support available, helping you better understand the options and make informed decisions about the care of your loved ones.

Personal assistance: This type of support focuses on helping individuals with disabilities in their daily living activities, such as bathing, dressing, meal preparation, and mobility assistance. Personal assistance promotes independence and well-being by providing the necessary support for individuals to maintain their personal hygiene, nutrition, and overall health.

Skill enhancement: Skill enhancement programs are designed to help individuals with disabilities develop new skills and refine existing ones. These programs may include vocational training, educational support, and therapeutic interventions aimed at enhancing cognitive, motor, and social abilities. Skill enhancement services encourage personal growth, self-confidence, and increased autonomy.

Community involvement: Community involvement services facilitate social connections and foster a sense of belonging for individuals with disabilities. This type of support may include assistance in accessing and participating in community-based activities, events, and groups, such as sports clubs, cultural events, church, mosque or temple, and social gatherings. By promoting social integration, community involvement services help to combat feelings of isolation and loneliness often experienced by people with disabilities.

Disability transport services: Mobility challenges can be a significant barrier to accessing essential services and participating in community activities. Disability transport services provide specialised transportation solutions tailored to the unique needs of individuals with disabilities, ensuring they can attend appointments, engage in social events, and access community resources with ease.

Assistive technology: this refers to devices, equipment, and systems that help individuals with disabilities perform tasks and activities they would otherwise find challenging or impossible. This can include mobility aids, communication devices, and adapted household items that enhance independence and improve overall quality of life.

By exploring the different types of disability services and support available, you can make more informed decisions about the care and assistance best suited to your loved one’s needs. At Harmony House, we are committed to providing a comprehensive range of high-quality disability services, ensuring that individuals with disabilities receive the personalised support they need to lead fulfilling and independent lives.

Respite care: Respite care provides temporary relief for families and caregivers, allowing them to take a break from their caregiving responsibilities while ensuring their loved ones continue to receive high-quality care and support. Respite care services can be offered in various settings, such as in-home care, day centres, or overnight respite facilities.

In Victoria, a variety of disability services programs are available to support individuals with disabilities, including government-funded programs and services provided by registered NDIS providers like Harmony House. Our goal is to help participants and their families navigate these programs and access the appropriate support for their needs.

Disability transport services hold significant importance in promoting the mobility and autonomy of individuals with disabilities. These services help break down barriers and foster increased access to essential resources, social events, and community activities. At Harmony House, we are proud to offer specialised transport services tailored to meet the specific needs of our participants, ensuring they can navigate their surroundings and engage fully in their communities with confidence and ease.

Reliable and accessible transportation is crucial for individuals with disabilities to maintain their well-being, foster social connections, and lead fulfilling lives. That’s why our dedicated team at Harmony House works diligently to provide customised transport solutions that cater to each participant’s requirements, taking into consideration factors such as their physical needs, preferences, and destinations.

Our disability transport services encompass a range of options, including modified vehicles with wheelchair access, trained drivers who can assist with mobility needs, and flexible scheduling to accommodate individual requirements. We strive to create a comfortable and secure environment for our participants during transit, ensuring they feel supported and at ease.

Furthermore, our transport services are designed to complement other support services we offer, such as personal assistance, and community involvement initiatives. By providing seamless transportation solutions, we enable our participants to participate more fully in their chosen activities and access essential services without the stress and challenges often associated with transportation.

Harmony House’s specialised disability transport services play a vital role in enhancing the lives of individuals with disabilities, promoting their independence, and empowering them to engage meaningfully within their communities. By choosing Harmony House, you can trust that your loved one will receive the comprehensive care and support they need to lead a fulfilling and independent life, including reliable and accessible transportation solutions tailored to their unique requirements.

The National Disability Insurance Scheme (NDIS) is a groundbreaking government-funded program aimed at providing comprehensive support to eligible Australians with disabilities. The NDIS is designed to empower individuals living with disabilities, giving them the necessary resources and opportunities to achieve their goals and lead fulfilling lives.

As a registered NDIS provider, Harmony House is committed to offering a wide range of services that align with the core principles of the NDIS, ensuring our participants receive the personalised support they need.

The NDIS takes a person-centred approach, focusing on the unique needs, aspirations, and preferences of each individual. This approach ensures that the support provided is tailored, effective, and geared towards promoting independence, choice, and control. By working collaboratively with participants and their families, Harmony House develops personalised plans that align with NDIS objectives, enabling individuals to access the services and support they require to reach their full potential.

Our comprehensive range of NDIS services includes personal assistance, skill enhancement programs, community involvement initiatives, disability transport services, and disability day services. By offering such an extensive array of options, we cater to the diverse needs of our participants, empowering them to select the services best suited to their individual circumstances.

Furthermore, Harmony House is dedicated to providing ongoing support and guidance throughout the NDIS process. We assist our participants in navigating the complexities of the NDIS, from understanding eligibility criteria and funding options to developing support plans and reviewing progress. Our team is well-versed in the intricacies of the NDIS and is committed to helping participants and their families make the most of the available resources.

Harmony House’s deep understanding of the National Disability Insurance Scheme enables us to provide exceptional services that align with the NDIS’s core principles, empowering individuals living with disabilities to achieve their goals and lead fulfilling lives.

By choosing Harmony House as your registered NDIS provider, you can trust that your loved one will receive the comprehensive, personalised care and support they need to flourish within the framework of this groundbreaking government-funded program.

Accessing NDIS providers, such as Harmony House, is a crucial step towards obtaining the appropriate support and services tailored to your unique needs. The process begins with acquiring an NDIS plan, which outlines the specific goals, aspirations, and support requirements of the individual seeking assistance. If you need help, Harmony House team members can guide participants and their families through every step of this process, ensuring they receive the personalised support they deserve.

Navigating the NDIS can be challenging, which is why our team provides comprehensive guidance and assistance in various aspects, including:

  • understanding eligibility criteria
  • completing the required documentation
  • submitting applications.

Additionally, we offer support in preparing for NDIS planning meetings, helping participants articulate their goals and needs effectively.

Once an NDIS plan is approved, our team works closely with participants to select the most suitable services from our extensive range of offerings, such as personal assistance, skill enhancement programs, community involvement initiatives, disability transport services, and disability day services.

By carefully assessing each participant’s individual needs and preferences, we ensure that the chosen services align with their goals and contribute to their overall well-being and goals.

Accessing NDIS providers like Harmony House is a vital step towards obtaining personalised support and services for individuals living with disabilities.

Harmony House: Delivering Outstanding Disability Services

At Harmony House, our mission is to deliver outstanding disabled services that enable our participants to lead enriching and autonomous lives. Our team of empathetic and skilled professionals is committed to working hand-in-hand with participants and their families to develop personalised support plans, emphasising the importance of independence, well-being, and social integration.

We understand that every individual has unique needs and goals, which is why our approach to disabled services is both flexible and customised. By assessing each participant’s strengths, aspirations, and preferences, we ensure that the support we provide is not only effective but also tailored to help them reach their full potential.

Our comprehensive range of disabled services includes personal assistance, skill enhancement programs, community involvement initiatives, disability transport services, and disability day services. By offering such a diverse array of support options, we cater to the varying needs of our participants, enabling them to access the most suitable services for their individual circumstances.

At the heart of Harmony House’s disabled services lies a commitment to fostering personal growth and empowerment. Through continuous reassessment and adjustment of our participants’ support plans, we facilitate ongoing development, ensuring they continue to make progress and thrive in their lives.

Additionally, we recognise the importance of collaboration and open communication with our participants and their families. By maintaining regular dialogue and involving all relevant parties in the decision-making process, we create a strong support network that benefits everyone involved.

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In our pursuit of excellence, Harmony House adheres to the highest industry standards, implementing stringent safety protocols and quality assurance measures. Our staff undergo regular training and professional development, ensuring they possess the expertise and knowledge required to deliver top-notch care.

Through our dedication to providing exceptional disabled services, Harmony House empowers individuals with disabilities to overcome challenges, build confidence, and engage meaningfully in their communities. By choosing Harmony House, you can trust that your loved one will receive the personalised care and support they need to lead a fulfilling and independent life.


The process can be complex, but with the right guidance and information, accessing the appropriate disability services in Victoria can be made simpler.

Conduct thorough research to identify the various disability service providers in Victoria, including government-funded programs such as the National Disability Insurance Scheme (NDIS). Explore the range of services offered by each provider, as well as their experience, reputation, and customer reviews.

For government-funded services, such as those offered through the NDIS, it is essential to determine eligibility. Visit the NDIS website or consult with a Local Area Coordinator (LAC) to understand the eligibility criteria and the necessary documentation required to apply.

If you are eligible for government-funded services, submit an application with the required documentation to the relevant agency, such as the NDIS. This may involve attending planning meetings and outlining the individual’s goals, aspirations, and support needs.

Once funding is approved, select a suitable service provider, such as Harmony House, that offers the specific services required and aligns with the individual’s goals and preferences. Be sure to discuss the available options, service agreements, and any additional support required with the provider.

Should you require any assistance in navigating the NDIS, we at Harmony House are here to help from beginning to end.

NDIS stands for National Disability Insurance Scheme. The NDIS is an Australian Government initiative aimed at enhancing and enriching the daily lives of those living with disability. NDIS is intended to give greater freedom, independence and choice regarding available support options. NDIS will fund a vast array of disability care and support services to help those living with disability:

  • Achieve optimum independence
  • Have strong community participation
  • Achieve their personal goals and ambition
  • Enjoy greater ease and flow in their daily lives

Should you satisfy eligibility requirements for NDIS, your care and support needs will be assessed. You will then receive annual NDIS funding to buy those products, services and supports deemed necessary for your daily life. You have the option to manage your own NDIS funds. Where you choose this, you will lodge all your NDIS claims on your own behalf. Alternatively, the National Disability Insurance Association (NDIA) can manage your funding.

Harmony House is a registered NDIS provider. This means we can offer a great variety of support and care services to those living with disability. We always strive to deliver ‘best fit’. That means we match individual service recipients with their ‘best fit’ support worker and care attendant. We also pinpoint ‘best fit’ care and support structures. Our NDIS services encompass:

  • Group and centre activities
  • Community participation
  • Household tasks
  • Life skill development
  • Attending to daily tasks
  • Shared living arrangements
  • Travel/transport support
  • Assisted personal activities
  • Assisted life stage transitioning
  • Accommodation/tenancy
  • Short-term respite accommodation (STA)
  • Supported independent living (SIL)
  • Support coordination
  • Support in accessing the NDIS
  • Maintenance and gardening